Service Delivery & Operations Guide
The purpose of this document is to provide a comprehensive framework for the effective delivery and ongoing operations of services from CloudFirst.
Downloads
Combined Solutions Overview
CloudFirst’s Combined Solution Overview document provides a comprehensive summary of all our solutions and services, offering a clear, concise breakdown of our industry-leading technological offerings, strategic goals and key benefits.
Introduction to CloudFirst for Direct Customers
This Direct Overview provides a concise introduction to CloudFirst, outlining our company background, core solutions and comprehensive service offerings.
Client FAQ Guide
CloudFirst is a trusted provider of enterprise cloud hosting solutions, specializing in Managed Cloud Hosting services for IBM Power Systems, including IBM i, AIX, Linux, and Windows environments.
System Discovery Process
CloudFirst’s comprehensive discovery approach lays the foundation for successful cloud adoption. By tailoring our strategy to each client’s environment, we ensure optimal efficiency, robust security and smart cost management.
Introduction to CloudFirst for Partners
This Partner Overview is designed to help our partners quickly understand who CloudFirst is, the solutions and services we provide, and the value we bring to our clients.
Project Management & Service Delivery
At CloudFirst, we integrate Lean IT and ITIL best practices to deliver high-performance IT services. Our approach maximises value by eliminating inefficiencies while ensuring structured governance, risk management and quality assurance.